The Authority cannot release a consignment until it is officially manifested on Destin8; however, we recommend that all necessary documentation is provided to us in advance of the vessel arrival, this allows for all documentation checks to be conducted, if errors are found, we will strive to resolve the issues to enable the release of the consignment with minimal delay, once landed.
To reduce delays further, any none official documentation that would be used to support a release of a consignment (e.g. ingredients list) is emailed to importedfood@liverpool.gov.uk and the container number(s) is clearly visible in the email (e.g. subject bar), this simple process will allow officers to identify and process the request quicker and more efficient.